City Line Bar and Grill

Job 136314 - Host
Albany, NY

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Job Details

Location: Albany, NY
Employment Type: Full-Time
Salary: Competitive

Job Description

  • Memorize menu and daily specials.
  • Answer questions about our food, beverages and other restaurant functions and services.
  • Warmly and graciously greet all guests upon arrival.
  • When possible, open the front door for guests entering or leaving the restaurant.
  • When immediate seating is limited, record guest names and number of people in party into computer system.
  • Call out or page guests when tables become available.
  • Provide guests with estimated waiting time.
  • Accommodate special seating requests for guests whenever possible.
  • Seat guest guests based on guest preferences and balancing of customer flow in service stations.
  • Upon seating, offer guests a menu and inform them of their server’s name. Inspect table for proper presentation and completeness. 
  • Answer the phone and take messages when necessary.
  • Take takeout orders from guests and enter them into the Point of Sale system.
  • Inspect takeout orders for accuracy.
  • Accept payment and complete sale of takeout orders.
  • Take reservations and input into the system.
  • Relay messages to servers as needed.
  • Thank guests as they leave and invite them to return.
  • Perform side work at the beginning, during, and end of each shift as required by service station assignment.

Requirements

  • Must be at least 18 years of age
  • Minimum of 6 months of customer service, retail sales, or food service experience preferred
  • Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
  • Must have exceptional grooming habits.
  • Be able to operate a computer and/or tablet device.

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